Social Mission

Our mission

Fig changes the way people with low credit experience banking. We offer emergency loans and financial stability products to get you through life’s unpredictable challenges. The Fig difference is our belief in you -- our low fees and payment schedule actually makes sense within your budget.

At Fig, we stand behind our commitment to offer financial products to our customers in a socially responsible way. When borrowers look for an emergency loan, it is when saving every dollar means the most. That’s why our fees are designed only to cover the costs of serving the Fig Loan -- that’s it. Our loans provide our customers with the most affordable product when they need it most.

We also believe the only way to build a real, trusting relationship is transparency. This page shares the performance of our initial emergency loan portfolio. We hope these statistics can spark conversation and inspire others to think critically about small dollar lending. (These numbers do not follow any accounting standards, except those of common sense, and should be only used as food for thought.)

As always, if you have any questions or are interested in learning more, please email us at  service@figloans.com

Fig at a glance

We offer the entry level Fig Emergency Loan at 190% APR. Our average loan size is approximately $400. Our per loan financials are below:

  • Revenue: $169.88
  • Total Costs: $172.49

  • Marketing Cost: $67.85
  • Default Losses: $84.93
  • Cost of Capital: $12.00
  • Underwriting Costs: $19.72
Detailed cost breakdown

Fig overtime

This chart shows our emergency loan portfolio revenue and cost over time. Given our size and rapid growth over the past few months, these lines are normalized to remove noise from underwriting and marketing tests. While we are currently operating at a loss, we are confident in our ability to bring the cost to serve down as we continue to grow.

Weekly revenue and costs

Fig overtime

This chart shows our emergency loan portfolio revenue and cost over time. Given our size and rapid growth over the past few months, these lines are normalized to remove noise from underwriting and marketing tests. While we are currently operating at a loss, we are confident in our ability to bring the cost to serve down as we continue to grow.

Where we serve

Our journey began in the Lone Star State. We love you Houston!

We’re growing fast and will announce new markets soon! If you’re interested in bringing Fig to your community sooner, please contact us at service@figloans.com

Fig is growing and we intend to branch out very soon.

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